Alauras software, a media business solution provider, unveiled new Enterprise CRM/SFA hosted solution YP CRM+ for yellow page publishers. The new Web based product provides sales force automation tools and CRM functionalities. CRM+ also provides the single point of business access for corporates.
This customizable internet based solution requires no software installation and is accessible from internet enabled pc’s or handheld devices. CRM+ offers a real time picture of sales progress, and provides a single reference point for customer service activity. Sales proposals also can be customized with the help of this software. New mapping and DSR functionality helps manage sales effort and monitors territory management. CRM+ provides immediate access to the employees through email and IM.
Additionally, CRM+ facilitates real time scenario of customer service activity. The software offers the ability to gather and archive important facts about your customers to insure each is treated and valued individually. It also provides efficient methods to collect, archive and utilize this information in order to make sure that your customers stay your customers.
Filed under Enterprise Services, Software As A Service | Tags: CRM, Customer Service Functions, Media Software, SaaS, Sales Automation | Comment Below
President of Alauras Software, Richard Sloop stated, “We have created a solution to meet wide ranging needs in automating standard business practices within the industry, principally targeting sales needs and customer service functions. Beyond these enhancements, CRM+ can readily integrate or accept a variety of custom modules based on the unique needs of each publisher.”