The Indian IT market is expected to grow by 18 per cent to $38 billion in the present year, clocking second highest growth rate after China, which is likely to attain a 20 per cent growth and touch $138 billion mark, according to research data released by Forrester.
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Its not just the Shoppers Stops and Pantaloons, the direct or indirect entries of the likes of Walmarts or Tescos promise to transform the Indian retail scene once and forever. The unorganized Indian retail market is graduating from the mom-and-pop neighborhood kirana stores to the swanky, state-of-the-art hypermarkets and neon-lit shopping malls. The customer is the king here, and delivering superior shopping experience is the only way to capture the market. And like any other industry observer would tell, technology is the key differentiators driving the retail revolution in India.The following is the recent finding of Dataquest-IDC joint survey of Indian IT industry:
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